Course 6: Problem solving skills

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Problem solving is one of the most important soft skills that helps to create a safe and supportive environment. Preventing risks and managing them appropriately requires many skills such as ability to deep-listen, be open-minded and positive while generating realistic solutions. What about your problem solving skills?

Answer these questions and test yourself!

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I am able to use deep listening with my customers.

I am able to assess risks I already identified for my business.

I can use resilience when I am facing a problem.

I am able to recognise my negative thought patterns and limiting beliefs.

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I use positive self-talk on a daily basis.

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