Course 4: Cultural and ethnic sensitivity

Not only our daily life, but also the business environment experiences cultural and ethnic diversity. Have you ever noticed how much our body language tells us about ourselves? Cultural and ethnic diversity includes body language, symbols and also emotional intelligence. Did you know that not all gestures and symbols mean the same all over the world?

Answer these questions and test yourself!

I am able to identify the prejudices and stereotypes that I have about other people and cultures.

Jane Elliott Prejudice GIF by Red Table Talk - Find & Share on GIPHY

I know that body language is different across cultures and there is no good or wrong.

Body Language Disney GIF - Find & Share on GIPHY

I am careful when choosing symbols from different cultures and religions in marketing.

Asian Celebrate GIF by SoulPancake - Find & Share on GIPHY

I am able to use my emotional intelligence when discussing with a customer.

Feelings Feels GIF by WE tv - Find & Share on GIPHY

I am able to identify greenwashing practices.

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